Shipping, Returns & Care
Everything you need to know about how your order is made, shipped, and cared for, all in one place.
Made just for you
Nothing is pulled from a warehouse shelf. Every Said Allowed piece is printed after you order it. Production usually takes 2–7 business days, and shipping in the US usually takes another 3–8 business days. You'll get an email with a tracking number as soon as your order ships.
Shipping
- Free shipping on everything, except items in our Express Ship collection, which ship at standard rates with an Express option at checkout.
- We currently ship to addresses in the United States. Pillows ship to US addresses only.
Returns and exchanges
Because each item is made to order, we can't accept returns or exchanges for size, color, or a change of heart. Please check the size guide on each product page before ordering. Sizes can vary by up to an inch from the chart.
If something's wrong, we'll make it right
If your order arrives misprinted, damaged, defective, or isn't what you ordered, email michele@saidallowed.com within 30 days of delivery with a clear photo of the problem. We'll send you a replacement at no cost, shipping included. There's no need to send the original back.
Lost packages
If your order hasn't arrived within 30 days of its estimated delivery date, email us and we'll look into it. If it was lost in transit, we'll send a replacement. Please double-check your shipping address at checkout. Orders shipped to an address entered incorrectly can be reshipped, but the reshipping cost isn't covered.
Caring for your piece
- Wash cold, inside out, on a gentle cycle.
- Tumble dry low or hang dry.
- Don't iron directly on the print, bleach, or dry clean.
Fading or shrinking from normal wear and washing isn't covered, so following these steps keeps your design looking its best.
Questions?
Email michele@saidallowed.com. A real person, me, will answer.
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